FAQs

LOCATION

Q: Where is Herbert Park Hotel & Park Residence located?

A: Herbert Park Hotel & Park Residence is a 4-star hotel located in Dublin City Centre, in the picturesque area of Ballsbridge, Dublin 4. The hotel is conveniently positioned just a few minutes’ walk from the RDS and Aviva Stadium, home to Irish Rugby and Soccer. It also offers easy access to the 3Arena, Bord Gáis Energy Theatre, Convention Centre Dublin (CCD), and UCD. Surrounded by Herbert Park, the hotel provides a peaceful retreat, making it an ideal base for exploring Dublin and beyond. This prime location places guests close to key Dublin attractions, business districts, and vibrant neighbourhoods. Visit our location page for further information and directions.

Q: What public transport is available nearby?

A: Herbert Park Hotel & Park Residence is well-connected to Dublin’s public transport network, making it easy to explore the city and beyond.

• Dublin Bus – Routes 4, 7, and 120 stop nearby, offering direct connections to the city centre. Leap Cards are accepted; exact change is required for cash fares.
• Aircoach (Airport Transfer) – A direct service to and from Dublin Airport, with a stop less than a 5-minute walk from the hotel.
• DART (Dublin Area Rapid Transit) – The nearest station, Lansdowne Road, is a 10-minute walk away. Travel north to Dublin City Centre (Tara Street/Connolly Station) or explore coastal towns in both North Dublin (Malahide, Howth) and South Dublin/Wicklow (Bray, Greystones).
• Luas (Tram Service) – The Green Line at Ranelagh Station (15-minute walk) provides a fast connection to St. Stephen’s Green, O’Connell Street, and other key city destinations.

With these convenient transport links, getting around Dublin from Herbert Park Hotel & Park Residence is quick and hassle-free.

Q: What are some hidden gems near Herbert Park Hotel & Park Residence?

A: Herbert Park, right next door, offers scenic walking trails, a duck pond, and tennis courts, perfect for a morning stroll. Nearby, Merrion Square features the iconic Oscar Wilde statue and seasonal art displays.

For local charm, explore Ballsbridge Village, home to boutique shops, cosy cafés, and traditional Irish pubs. History lovers will enjoy The Little Museum of Dublin at St. Stephen’s Green, where guided tours bring the city’s past to life.

Take a walk along Grand Canal Dock, known for its waterfront dining and theatres, or catch a world-class rugby or football match at Aviva Stadium, just a few minutes' walk away from the Hotel.

PARKING

Q: Where can I park while staying at Herbert Park Hotel & Park Residence, and what is the charge?
A: Hotel guests can park in our secure underground car park, accessible via Anglesea Road and Herbert Park Lane. Parking is available at a reduced overnight rate of €15.00 for Hotel residents. For detailed directions, visit our Car Parking page.

Q: Do I need to pre-book parking?

A: No, parking is available on a first-come, first-served basis, so spaces cannot be reserved in advance.

Q: What is the height limit for vehicles in the car park?
A: Vehicles must not exceed 2 metres in height. The entrance clearance is:

• Ground floor: 6'9" (2.06m)
• Basement level: 6'5" (1.96m)

Q: What are the parking rates for conference delegates attending an event at the Herbert Park Hotel & Park Residence?
A: Attendees of conferences and events at the Hotel can avail of parking at €4.00 per hour, with a maximum daily charge of €15.00.

Q: Is parking available for non-residents, and what are the charges?
A: Yes, non-residents, including restaurant and lobby guests, can use the hotel car park at the following rates:

• First 15 minutes: Complimentary
• €4.00 per hour thereafter

Q: Is there coach parking available for group bookings?
A: Yes, we can arrange coach parking for group stays. Please contact reservations@herbertparkhotel.ie for details.

Q: Does the hotel offer electric vehicle (EV) charging?
A: Yes, we provide six EV charging points in our secure underground car park, supporting our commitment to sustainability. For more details, visit our EV Charging page.

CHECK-IN AND CHECK-OUT

Q: What are the check-in and check-out times?
A: Check-in is from 3:00 PM, and check-out is by 12:00 PM.

Q: Can I request an early check-in?
A: Yes, early check-in is available upon request. Please email reservations@herbertparkhotel.ie to check availability. To guarantee early access, we recommend booking the night before your arrival.

Q: Can I request a late check-out?
A: Late check-out is available for an additional charge, subject to availability. To arrange, please email reservations@herbertparkhotel.ie.

Q: Can I check-in online?
A: Yes, our online check-in service is available to guests who receive a pre-arrival check-in email before their stay.

FITNESS SUITE

Q: Does the Hotel have a fitness facility?
A: Yes, our 24-hour Fitness Suite is available exclusively for hotel guests. Visit our Fitness Suite page for more details.

BEDROOMS

Q: What types of rooms are available?
A: Herbert Park Hotel & Park Residence offers 185 elegantly designed bedrooms and 43 stylish studio apartments, all featuring modern amenities and air-conditioning. Many rooms provide stunning views over Ballsbridge and Herbert Park. Visit our Bedrooms page to explore more.

Q: What amenities are available in the rooms?

A: Each room is equipped with:

• Nespresso coffee machine
• Salon-speed hairdryer
• Iron & ironing board

For a full list of in-room facilities, visit our Rooms page.

Q: Is the hotel fully air-conditioned?
A: Yes, all bedrooms and public areas are fully air-conditioned for your comfort.

Q: Do you provide international adaptors?
A: Yes, all bedrooms and apartments include an international adaptor.

Q: What family-friendly room options are available?
A: We offer triple rooms and interconnecting rooms, ideal for families. Visit our Family Rooms page to learn more.

Q: Do you supply baby cots and extra beds?
A: A complimentary baby cot can be supplied in any of our bedrooms. We can also provide an extra bed in certain room types at a charge. Please contact reservations@herbertparkhotel.ie to add a baby cot or extra bed to your booking.

Q: Do you have any specially adapted bedrooms?
A: Yes, we do have a selection of specially adapted bedrooms and studio apartments available. Please contact reservations@herbertparkhotel.ie to request this room type for your upcoming booking or to make a new reservation.

Q: Are pets permitted to stay at the Herbert Park Hotel & Park Residence?
A: Only Guide Dogs and Assistance Dogs are welcomed on the premises while assisting their owner.

PARK RESIDENCE

Q: What types of apartments are available at Park Residence?
A: Park Residence offers two apartment types:

• Parkview Studio Apartments – featuring scenic views of Herbert Park.
• Courtyard Studio Apartments – offering a peaceful courtyard setting.

Visit our Park Residence page for more details.

Q: What facilities are included in the apartments?
A: Each studio apartment features a king-size bed, an open-plan living area, and a fully equipped kitchen, making it ideal for extended stays. Visit our Park Residence page for a full list of amenities.

Q: Is Park Residence connected to Herbert Park Hotel?
A: Yes, Park Residence is fully integrated with Herbert Park Hotel, giving guests direct access to all hotel services and facilities.

Q: What hotel services are available to Park Residence guests?
A: Guests staying at Park Residence enjoy full access to our 24-hour Fitness Suite, dining facilities at Herbert Park Hotel and concierge and housekeeping services.

Q: Do you offer long-term stay rates?
A: Yes, we offer special rates for extended stays. Please contact reservations@herbertparkhotel.ie to discuss your stay requirements.

Q: Are there family-friendly apartments available at Park Residence?
A: Yes, we have a selection of apartments in Park Residence that offers family-friendly accommodation with pull-out sofa beds or interconnecting apartments, perfect for larger families needing extra space.

For assistance in choosing the best option for your family, please contact reservations@herbertparkhotel.ie, we’d be happy to help!

Q: Do you offer accessible apartments?
A: Yes, we have specially adapted studio apartments for guests with accessibility needs. Please email reservations@herbertparkhotel.ie to request this option for your booking.

RESERVATIONS

Q: How can I make a booking?
A: You can book directly online by clicking here or contact us at 01 667 2200 or reservations@herbertparkhotel.ie for assistance.

Q: How do I know my booking is confirmed?
A: Upon completing your booking, you will receive a confirmation email containing your reservation details and confirmation number. For phone reservations, an email address and card details must be provided to ensure the confirmation letter is sent to you.

Q: Do you offer corporate rates?
A: Yes, we offer exclusive corporate rates. For details, visit our Corporate Rates page or email reservations@herbertparkhotel.ie.

Q: What information is required to make a booking?
A: To confirm a booking, we require your contact details and a valid credit or debit card to secure the reservation.

Q: What payment methods do you accept?
A: We accept all major credit and debit cards. We kindly ask guests to prefer card payments over cash whenever possible, following our health and safety policy.

Q: Are room rates inclusive of VAT?
A: Yes, all room rates include 13.5% VAT.

Q: What is your cancellation policy?
A: Our flexible rates allow cancellation up to 24 hours before arrival (12:00 GMT on the day before check-in) without charge.

Q: What happens in case of a non-arrival?
A: If you do not arrive on the check-in date, the first night’s stay will be charged in full.

DINING

Q: What dining options are available at Herbert Park Hotel & Park Residence?
A: We offer a variety of dining experiences to suit all tastes:

• Terrace Lounge – Enjoy a relaxed ambiance with all-day dining, offering light bites, hearty meals, and traditional afternoon tea.
• Pavilion Restaurant – A stylish setting for a delicious breakfast each morning, featuring a selection of fresh, locally-sourced dishes.
• Room Service – For guests who prefer to dine in the comfort and privacy of their room or apartment, 24-hour room service is available.

For the most up-to-date information on our dining offerings, please visit our Dining page.

Q: Do you offer room service?
A: Yes, we offer 24-hour room service. Please note, there is a service charge of €6.50 per order.

Q: Can I book dining for a large group?
A: Yes, we welcome group bookings. For tables or groups of 10 or more guests in the Pavilion Restaurant, Terrace Lounge, or conference spaces, a 12.5% service charge will apply if waiter service is required. A child is considered a guest for this policy.

Q: How does the hotel cater to different types of travellers?
A: We provide a range of amenities to ensure a comfortable stay. Our interconnecting rooms are perfect for families, while our business facilities offer a seamless experience for corporate travellers.

Q: What dining experiences can I expect at the hotel?
A: You can enjoy a blend of traditional Irish cuisine and international dishes, all prepared with fresh, locally-sourced ingredients. Additionally, our central Dublin location allows easy access to the city's diverse dining scene.

SPECIAL OFFERS

Q: Are there any special offers available at the moment?
A: Yes, we regularly offer exclusive rates and packages. Visit our Special Offers page for more details on current offers available only on our official website.

Q: Can I receive email updates on new special offers?
A: Absolutely! Sign up for our newsletter to receive the latest updates on special offers, exclusive deals, and hotel news.

Q: Does Herbert Park Hotel & Park Residence offer a loyalty membership?
A: Yes, we offer the Herbert Loyalty Membership, which comes with a range of exclusive benefits to enhance your experience, including:

• Exclusive Discounts on room bookings and special packages
• Amend Your Booking with ease, allowing you to adjust dates, room type, or other details with just a few clicks
• Simple Cancellation Process for when plans change, making it hassle-free to cancel your reservation
• Booking History to review past stays and upcoming reservations, keeping you organised and informed

Membership is free, and you can sign up during your stay or via our website to begin enjoying these perks.

For more details, visit our Loyalty Membership page.

GENERAL QUESTIONS

Q: Could you share some success stories of events hosted at the hotel?
A: Our versatile event spaces have hosted a wide variety of occasions, from family reunions to corporate conferences. With our prime location and dedicated service, we ensure every event is tailored to your needs and runs smoothly.

Q: Does the hotel have meeting or event spaces?
A: Yes, we offer a range of versatile meeting rooms and event spaces, ideal for conferences and private dining.

Q: What sustainability practices does the hotel implement?
A: We are committed to sustainability, from eco-friendly hotel operations to supporting local eco-tourism initiatives. Guests can enjoy sustainable activities, such as bike tours, all starting from our convenient location. For more information, please visit our Green Hospitality page.

Q: How does the hotel provide a uniquely Irish hospitality experience?
A: Our commitment to authentic Irish hospitality is reflected in everything we do, from personalised recommendations by our team to collaborations with local businesses. Our central Dublin location further enhances the opportunity for guests to experience the best of Irish culture.

Q: Is there Wi-Fi available at the hotel?
A: Yes, complimentary high-speed Wi-Fi is available throughout the hotel, including guest rooms, public spaces, and conference areas.

Q: Can I store luggage at the Hotel?
A: Yes, we provide luggage storage for guests before check-in or after check-out, so you can explore Dublin without any hassle.

Q: Is laundry service available at the hotel?
A: Yes, we offer laundry services Monday to Friday. To use this service, simply place your laundry in the provided bag, complete the form, and leave it at reception by 8:00 am. Your laundry will be collected and returned the same day after 5:00 pm.

Please note: Any laundry dropped off on Friday will be returned on Monday. All charges will be added to your room bill and settled upon check-out.